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The winners will be drawn at random and will be contacted and invoiced between 10am and 3pm on the 20th of April, via email only (please make sure the email you have created for your online profile matches your online competition form). If you enter multiple times you will be disqualified.ĥ. After completing an online profile, you can enter the raffle via our dedicated link with your details from 7pm on Monday the 19th of April until 8pm. If you have already created an account with .za in the past you do not need to create a new one.Ĥ. Please ensure your account is updated with contact details, and shipping information. To qualify for the opportunity to purchase online, you must have a confirmed online profile/account with .za. By entering your name, shoe size, valid bar-coded ID or Passport and email address, your name will be entered into the draw for the opportunity to buy one pair of the Air Jordan 1 Retro High OG - 'Hyper Royal' in your size, at the given date and time.ģ.
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This raffle is free and open to all people residing in South Africa ONLY.Ģ. Processed exchanges will include tracking numbers via email & refunds usually take 3-10 working days ( Depending on your bank).Īny item(s) returned damaged may be rejected and sent back to the customer at the discretion of NuElement.Please see below the Terms & Conditions for the online raffle release.ġ. Returns are usually processed within 2/3 working days whether it is a refund or an exchange. It is important you fill out all the boxes on the form & ship back using a royal mail tracked service. Forward photos of the front, back & side of the item to check the condition as this can hurt the validity of the exchange.Īfter everything has been checked, you will be sent a return form to print, fill out and return with the items. Item must be in it's original packaging with tags, undamaged & unused. We do offer returns & exchanges for INSTOCK/RESTOCKED items within the 7 days of delivery.Įmail your NE order number along with photos of the following items: Selections of wrong sizes or preferences will not be covered by us. We do not offer returns & exchanges for preorders as YOU have selected a specific size & shoe for us to acquire ! Which we dedicated time & resources to do so.
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Items must be returned in their original condition, with their original tags and no evidence of stains or odors. If you are not completely satisfied with your purchase you may return all UNWORN, UNDAMAGED items within 7 days of delivery date. These charges vary and are responsible to be paid by the recipient We are in no way involved in the request of any customs charges or taxes when your order reaches your destination country. Rest Of Europe Delivery All NuElement orders are shipped from the UK. If item is not in stock when purchase is made, a 1-2 week is appreciated for production to be completed and shipment to arrive to customer. Preorders will be sourced within 2 days of purchase.įor example, an order is placed 01.01, you will receive 12.01 - 15.01Īll orders are shipped using a tracked service (Royal Mail, UPS) tracking will be sent to email if available. Collection (same day - 2 days £8) Preorder Times Please be aware that you cannot change orders once they are dispatched, you will need to return for an exchange. Instock orders are typically dispatch within 2 business days of purchase depending on availability and credit verification.